Property Management Services

As your professional Managing Agent, our aim is to simplify the property management process and provide our clients with exemplary and professional service, at a very reasonable cost. 

We will always aim to achieve the highest possible rental return from the most suitable tenant in the current rental market.

We will keep our landlords informed of the current real estate market and vow to always act in our clients’ best interest.

The core values of our agency are honesty, transparency, ethical real estate practices and a high level of knowledge of real estate legislation and practice.

Setting your Rental Price

Establishing a reasonable expectation of your investment property’s likely value takes careful consideration. Setting the rent too high may result in limited enquiry from prospective tenants, leaving you out of pocket if the property remains empty for an extended period of time.

Our Property Managers follow strict guidelines when appraising your property. We take into account comparable recent leases, your improvements, current market conditions and anything else that can possibly influence the likely rental value of your property.

A range of the current rental value is provided so you can make a sound decision based on your personal situation.  The higher figure will represent a possible price which may be achieved given time, and may be used to test the market. The lower figure will be an indication of the rental figure which may appeal to a tenant quickly.

A good quality, low maintenance rental property listed at a realistic rental price always leases quickly - no matter what the state of the rental market or the vacancy rate indicates. 

Key Points to Management

Online landlord portal

Access your information & key information on the portal, including statements, outstanding maintenance,

Arrears management

We monitor tenant arrears on a daily basis and keep you informed along the way. As early as 1 day in arrears, our Property Management team starts the communication process with tenants to rectify the situation. Should the tenant fall further than 14 days in arrears, we take prompt action in accordance with the Residential Tenancies Act.

Compliance

Smoke alarms – The landlord must ensure there are working smoke alarms installed at the residential premises in accordance with the Environmental Planning & Assessment Act 1979. An annual check of all smoke alarms must be conducted to ensure the alarms are still functioning. Our Agency can refer you to s reputable company to service & replace your smoke alarms.

Water efficiency – Under the Residential Tenancies Act 2010, certain measures are required for a landlord to pass on water usage costs to tenants. The property must have a separate water meter, all showerheads & internal cold water taps and single mixer taps must have maximum flow rate of 9 litres per minute and there be no leaking taps at the property.

Pool compliance – The landlord must ensure the swimming pool/spa at the property is registered under the Swimming Pools Act 1992 and must have a valid certificate of compliance issued by the local Council. A copy of this compliance certificate must be attached to the Residential Tenancy Agreement.

End of financial year

For your tax preparation, we will provide you with an end of financial year statement outlining all income and expenditure for the financial year.

Landlord insurance

We highly recommend that every owner has a landlord specific insurance policy in place for their property. It will protect you in the event of a tenant not paying rent, damage to the property, including malicious or intentional damage caused.